Marcy Syms became the youngest female president of a publicly traded company in 1983. Her company sold brand-name fashions at discount prices, generating $350 million a year in stores across 13 states. Marcy’s father, Sy Syms, founded that company on an idea that quickly became an iconic slogan. “An educated consumer is our best customer.” Faced with increased competition and a soft economy, the Syms stores closed in 2011 after more than 50 years. Listen in as Marcy Syms tells roving reporter Rotbart about the lessons she learned as the president of a big company. You will be delighted at what Marcy has to say about effective leadership, and surprised by its key characteristic.