• Home
  • Memo
    • Past Memo Archives
    • Podcast (iTunes)
    • RSS Feed
  • Roy H. Williams
    • Private Consulting
    • Public Speaking
    • Pendulum_Free_PDF
    • Sundown in Muskogee
    • Destinae, the Free the Beagle trilogy
    • People Stories
    • Stuff Roy Said
      • The Other Kind of Advertising
        • Business Personality Disorder PDF Download
        • The 10 Most Common Mistakes in Marketing
          • How to Build a Bridge to Millennials_PDF
          • The Secret of Customer Loyalty and Not Having to Discount
          • Roy’s Politics
    • Steinbeck’s Unfinished Quixote
  • Wizard of Ads Partners
  • Archives
  • More…
    • Steinbeck, Quixote and Me_Cervantes Society
    • Rabbit Hole
    • American Small Business Institute
    • How to Get and Hold Attention downloadable PDF
    • Wizard Academy
    • What’s the deal with
      Don Quixote?
    • Quixote Wasn’t Crazy
      • Privacy Policy
      • Will You Donate A Penny A Wedding to Bring Joy to People in Love?

The Monday Morning Memo

Teddy Roosevelt's Daughter

March 17, 2008

Teddy Roosevelt's Daughter “What will he write of us, Cissy, this young man who has taken it upon himself to tell our stories?” “I’m not a mind reader, Alice.” “He never met us. He didn’t know us. He has seen us only through the lens of books he little more than scanned.” “He will write […]

Read | Listen | Download (right click to save)

Buried Treasure

March 10, 2008

Buried Treasure 2008 is shaping up to be an unhappy year for most product and service categories.  If your year-to-date numbers are trending ahead of 2007, I salute you. Today’s Monday Morning Memo is for the remaining 96 percent of American business owners. Here’s what I want you to do: 1. Write in a vertical […]

Read | Listen | Download (right click to save)

Where is Your Blind Spot?

March 3, 2008

Where is Your Blind Spot? Answer: If you knew, it wouldn't be a blind spot. Accelerate the performance of your business in 2008. Find your blind spot and fix it. There are 7 common blind spots with 4 common causes. The most common blind spots have to do with… 1. customer profiling. What traits do […]

Read | Listen | Download (right click to save)

2008: Year of the Beagle

February 25, 2008

2008: Year of the Beagle Courage… Curiosity… Intuition. In the biggest news since Tiger Woods won the U.S. Open a beagle has taken top honors at Westminster for the first time in history. Arooo! Aroo-Aroooooo! In the happy little village where I spend a lot of time, beagles are the symbol of curiosity and intuition, […]

Read | Listen | Download (right click to save)

7 Step Secret of Success

February 18, 2008

7 Step Secret of Success How to Get Where You Want to Go 1. See your destination in your mind. “When you don’t know where you’re going, any road will get you there.”– White Rabbit 2. Start walking. “The journey of a thousand miles begins with a single step.” – Lao Tzu (604 BC – […]

Read | Listen | Download (right click to save)

Once Upon a Time

February 11, 2008

Once Upon a Time I was freshly married to Pennie and barely old enough to see over the dash of a car but I wanted to show her the magical places of my childhood, so we saved up enough money for 3 tanks of gas and made the 200-mile drive from Broken Arrow to Ardmore, […]

Read | Listen | Download (right click to save)

Clarity is the New Creativity

February 4, 2008

Clarity is the New Creativity In the language of academics: The central executive of working memory is the new battleground for marketers. Writers are successfully surprising Broca, thereby gaining the momentary attention of the public, but an absence of salience remains. In the language of newscasters:Are your ads gaining the attention of the public but […]

Read | Listen | Download (right click to save)

Hello and Goodbye
from John and Jane Doe

January 28, 2008

Hello and Goodbyefrom John and Jane Doe January 28, 2008 John and Jane Doe4321 Happily Thereafter Ave.Everytown, USA To the Companies Who Want Our Money, Yesterday’s selling techniques aren’t working so good. Have you noticed? We’re betting that your traffic has been trending downward for the past few months. Are we right? (If we’re wrong, […]

Read | Listen | Download (right click to save)

2008: Year of Transition

January 21, 2008

2008: Year of Transition In January of 2004 I launched a public presentation: Society’s 40-year Pendulum. Audiences from Stockholm to Sydney to Vancouver to Myrtle Beach will recall my statement, “2003 was the first year in a 6-year transition from the Idealist perspective to the Civic.” 2008 will be the sixth and final year of […]

Read | Listen | Download (right click to save)

The Glass Ceiling

January 14, 2008

The Glass Ceiling Every business that tries to rise to its full height will bump its head on a glass ceiling they didn’t realize was there. That glass ceiling is created by the business owner’s core beliefs about the customer. Traditionally, 5 out of 10 customers will be in transactional shopping mode. The other 5 […]

Read | Listen | Download (right click to save)

2008 Business Forecast

January 7, 2008

2008 Business Forecast from high atop Wizard's Tower America split into 3 camps last year.Those camps came sharply into focus at Christmas. 1.    The Hunker-Down crowd cut back their purchases, uneasy about dwindling dollars and rising debt. Traffic in non-discount retail stores was sluggish as a result. 2.    The Full-Speed-Ahead crowd did business as usual. […]

Read | Listen | Download (right click to save)

Gravity of the Edge

December 31, 2007

Gravity of the Edge Whether it exists in the public consciousness or only in my mind, I can't be sure, but there’s an anxiousness about 2008 that gives me pause. We seem to be pushing our way to the edge. Presidency, economy, war. What will happen? I take a breath and close my eyes and […]

Read | Listen | Download (right click to save)

Actions Speak Louder Than

December 24, 2007

Actions Speak Louder Than I’m a big believer in the power of words. But when words aren’t backed by corresponding actions, talk is cheap. Have you ever felt a disconnection between what a company promised you in their ads and what they actually delivered? I carry a list of companies in my head called the […]

Read | Listen | Download (right click to save)

Time and Chance.

December 17, 2007

Time and Chance. Concorde was a child of the 60s. Flying 11 miles above the earth at twice the speed of sound, this jet was literally faster than a rifle bullet. London to New York in 2 hours and 53 minutes. The Concorde isn’t flown anymore. During a routine take-off in July, 2000, Concorde blew […]

Read | Listen | Download (right click to save)

Danger Signals:

December 10, 2007

Danger Signals: Sounds of Circling the Drain These are the noises companies makeas they’re going down the tubes: 1. “Our only problem is traffic.”Slow traffic is a symptom, not a disease. Look for its cause. WHY is traffic slow? Is it because the public doesn’t know about you, or is it because they do?  Is […]

Read | Listen | Download (right click to save)

Thrive in a Recession. How to.

December 3, 2007

Thrive in a Recession. How to. Some people say a recession is coming. Others say it’s already here. Experts say the best way to start a recession is to predict one’s on the way. So hey, I’m not predicting a recession, okay? REMEMBER! If a recession sneaks up on us in 2008, do NOT blame […]

Read | Listen | Download (right click to save)

Wrong Turn Taken on the Straight and Narrow

November 26, 2007

Wrong Turn Taken on the Straight and Narrow by Roy H. Williams In the Land of the Way Things Ought to BeI’m handsome and wealthy and strong and free.But in the Land of the Way Things Really AreI’m struggling and awkward, a bit bizarre. I threw a party, invited my friendsFrom the Land of the […]

Read | Listen | Download (right click to save)

American Indian Eloquence

November 19, 2007

American Indian Eloquence reprinted from Magical Worlds of the Wizard of Ads (2001)      America’s Thanksgiving holiday originated when the Pilgrims gave thanks to God for sending them an Indian friend named Squanto. This much you already knew. What you didn’t know is that long before the Pilgrims landed at Plymouth Rock, this same Squanto […]

Read | Listen | Download (right click to save)

A Tour of Tigers

November 12, 2007

A Tour of Tigers TIGER ONE: Are you trying to Grow a business, Build a career, Overcome an obstacle? “Those who expect moments of change to be comfortable and free of conflict have not learned their history.” – Joan Wallach Scott Ferocity is a wondrous tool. STOP. Read no further1.    if you are proud of […]

Read | Listen | Download (right click to save)

Ronald, Bill and You

November 5, 2007

Ronald, Bill and You I thought Bill Clinton was a good president for the same reason I thought Ronald Reagan was good; both were excellent head cheerleaders. Their politics, personalities and characters were different, but each had a similar ability to keep things from spinning out of control. Every organization has a head cheerleader.Their business […]

Read | Listen | Download (right click to save)

Tomorrow Has Come.

October 29, 2007

Tomorrow Has Come. When The Cluetrain Manifesto was published in 1999, it smacked of silly futurism, like Maxwell Smart’s shoe-phone and Dick Tracey’s TV-wristwatch. Both of which are now possible. Likewise, the societal shift predicted by The Cluetrain is already happening. Can you feel it? Here’s a look at a few of the 95 Theses […]

Read | Listen | Download (right click to save)

Is Yours a Brand or a Bland?

October 22, 2007

Is Yours a Brand or a Bland? Procedural Memory is the key to your brand being automatically remembered.Accomplish this through Relevance x Repetition. Symbolic Thought is how to make a brand meaningful.Access this by linking the unknown to the known. Particle Conflict is the way to make a brand interesting.Achieve this by adding an element […]

Read | Listen | Download (right click to save)

Choosing Your Magic Words

October 15, 2007

“I’m a surfer,” she said as she extended her hand. It almost broke my heart. Her husband had moved her into a tiny fixer-upper on the tear-stained cheek of an Oklahoma town. With a young child dangling from each of her arms and a third one on the way, she needed us to see her […]

Read | Listen | Download (right click to save)

Do You Lean Toward Niche Marketing?

October 8, 2007

Do You Lean Toward Niche Marketing? Think too deeply about customer profiling and you’ll soon fall into niche marketing. And the problem with niches is they’re not created equal. Have you chosen a niche too small? Reis and Trout inadvertently popularized niches in their extraordinary 1981 book, Positioning: the Battle for Your Mind. That book […]

Read | Listen | Download (right click to save)

Can You Make It Talk?

October 1, 2007

Can You Make It Talk? People are more interesting than non people. Mingle a bit of wood, paint and cloth, then drench the pile in sparkling imagination and a new person leaps onto the stage. Few techniques in communication are as powerful – or as often overlooked – as personification: ascribing human characteristics to inanimate […]

Read | Listen | Download (right click to save)

Seeing Yourself Real

September 24, 2007

Seeing Yourself Real Paper Roses Have No Fragrance Most of us are out of balance and suffering for it. We’re either too pragmatic or too romantic. The pragmatist never stops to smell the roses. “What’s the use? Just get the job done, move onward and upward. Winners never quit and quitters never win.” The romantic […]

Read | Listen | Download (right click to save)

An Extremely Very Good Book

September 17, 2007

An Extremely Very Good Book At first glance it would appear that Vince Poscente and I stand for exactly opposite things. Vince is all about speed. His mantra seems to be, “You don’t have to choose; you can have it all. And you don’t have to wait, you can have it now.” Yes, at first […]

Read | Listen | Download (right click to save)

The Monster Under My Bed

September 10, 2007

The Monster Under My Bed I learned last week why I’m no good at making small talk. The realization blew my mind. Pennie and I were sitting in the sun room looking at our computers when she asked, “Did you get the email from Janet?” “Yes.” “Should I answer it or will you?” “You, please. […]

Read | Listen | Download (right click to save)

Making the Big Money

September 3, 2007

Making the Big Money A check arrives in my office and a one-day meeting is scheduled. The business owner arrives on the appointed day. This is going to be tough. It always is. To earn my money, I must take the client through 5 steps that are easy to understand but hard to do. This […]

Read | Listen | Download (right click to save)

But Isn’t Jewelry a Visual Product?

August 27, 2007

“When Death snatches your friend you walk into the darkness a little, calling his name, waiting to hear his voice in answer. It is a lonely and quiet time.” – Roy H. Williams, October 29, 2011, 5 days after the death of Woody Justice 2007: I’m sitting in the grand ballroom of the Mandarin Oriental […]

Read | Listen | Download (right click to save)

A Conversation Between Friends

August 20, 2007

A Conversation Between Friends Are You Willing to Look Inside Yourself, Friend? Do you ever ask yourself hard-to-answer questions like, “What am I trying to make happen?” “How will I measure success?” “What is holding me back?” Rarely do we question our own objectives. Even more rarely do we question our emotions. People whose feelings […]

Read | Listen | Download (right click to save)

Ready. Angle. Frame.

August 13, 2007

Ready. Angle. Frame. Advertising begins only after you win the attention of your target, a difficult thing to do in this overcommunicated world. May I suggest you do it like the Great Ones? When you’re ready to tell your story, choose an angle of approach. Then frame the scene. Decide what to include, what to […]

Read | Listen | Download (right click to save)

Do Good Ideas Always Work?

August 6, 2007

Do Good Ideas Always Work? The mind is full of clever ideas. But few of them will actually work. My friend John Young says, “A smart man makes a mistake, learns from it, and never makes that mistake again. A wise man finds a smart man and learns from him how to avoid that mistake […]

Read | Listen | Download (right click to save)

What Courage Can Do With Six Dollars

July 30, 2007

What Courage Can Do With Six Dollars Brad Lawrence has been a client of my firm for 12 years. During that time, he’s grown his business beyond all expectations. Mostly because he’s got guts. Recently, Brad was looking at a sort of charm bracelet for his jewelry store. He could buy the base bracelets for […]

Read | Listen | Download (right click to save)

non sequitur

July 23, 2007

non sequitur When I was in high school, it was considered a big deal if you could control a steel ball under a piece of glass with a couple of buttons that flipped little flippers. The steel ball would bounce from side to side and bells would ring and lights would light up. I could […]

Read | Listen | Download (right click to save)

Why Most Ads Don't Work

July 16, 2007

Why Most Ads Don't Work I’ve said many times, “Most ads aren’t written to persuade, they’re written not to offend.” This goes back to chapter one, “Nine Secret Words” in my first book, The Wizard of Ads. Do you remember the nine secret words? “The Risk of Insult is the Price of Clarity.” Clarity. Ah, […]

Read | Listen | Download (right click to save)

M=12 12

July 9, 2007

M=12 12   I wish I could remember who gave me the book by Howard Rheingold: They Have a Word for It: A Lighthearted Lexicon of Untranslatable Words and Phrases. (Sigh.) If you ever give me a book, please write me a note in the front of it so I don’t sit scratching my head […]

Read | Listen | Download (right click to save)

Wisdom of Women

July 2, 2007

Wisdom of Women I had the great good fortune to be raised by a single mother who was in extremely difficult circumstances: she had no education, no money, and received no monthly child support checks. And these were the June Cleaver/Leave It To Beaver years when it was socially unacceptable to be a “divorcée.” I […]

Read | Listen | Download (right click to save)

Accelerated Branding

June 25, 2007

Accelerated Branding Why do some brands connect when others don’t? Where should you begin when building a brand from scratch? How does an old brand become new again? It's just like in the movies. Have you ever bonded with a character in a television series or a movie? That character’s attitude, values, quirks and characteristics […]

Read | Listen | Download (right click to save)

How to Make Your Ads Sparkle

June 18, 2007

How to Make Your Ads Sparkle Ninety-nine percent of all ads fail to sparkle for the same reason that most diamonds are dull: They’re overweight. A perfectly edited ad will shoot points of light across the darkness like a perfectly cut diamond. But rare is the diamond that's cut for maximum brilliance, even though it's […]

Read | Listen | Download (right click to save)

How to Succeed as a Consultant

June 11, 2007

How to Succeed as a Consultant Step 1: Become extremely good at something. Anything.“Do you see a man skilled in his work? He will stand before kings; He will not stand before obscure men.” – from the book of Proverbs, chapter 22 Step 2: Push beyond the boundaries of what’s known.Investigate the unknown. Speculate. Theorize. […]

Read | Listen | Download (right click to save)

How Art Touches the Heart

June 4, 2007

How Art Touches the Heart How is it that you and I interpret art the same way? We agree that the musical score to Star Wars feels adventurous and triumphant. But what within the music tells us so? And there’s something about slow music in a minor key that seems sad. Don’t you agree? Firelight […]

Read | Listen | Download (right click to save)

Are Your Ads Getting Enough Complaints?

May 28, 2007

Are Your Ads Getting Enough Complaints? Part Three in a Three Part Series When an ad campaign is producing big results, there will usually be complaints from the public. When an ad campaign is getting poor results, the public rarely complains. What makes people hate an ad? 1.    It’s hard to ignore.Any ad that makes […]

Read | Listen | Download (right click to save)

10 Ways Retail is Changing

May 21, 2007

10 Ways Retail is Changing Part Two in a Three Part Series 1. Hidden Profit Centers are the new MarkupLow-cost providers such as Sam’s Club and Best Buy are selling “in-store exchange” policies at the cash register to supplement the manufacturer’s warranties they don’t honor. In other words, you can’t take a faulty purchase back […]

Read | Listen | Download (right click to save)

How Retail is Changing

May 14, 2007

How Retail is Changing Part One in a Three Part Series The old assumption in advertising was that the customer didn't know, and wouldn't know unless you told them. This is no longer a valid assumption. Today's customer enjoys access to information far beyond what any of us saw coming. You're aware of how quickly […]

Read | Listen | Download (right click to save)

The Media Is Not the Message

May 7, 2007

The Media Is Not the Message “I'm in the furniture business. Which media should I use?” “I'd like to target people who are afraid of the dentist. Can you recommend a good mailing list company?” “My uncle uses television ads to attract new customers and they work really well for him. Television ads have made […]

Read | Listen | Download (right click to save)

What's Holding Your Business Back?

April 30, 2007

What's Holding Your Business Back? If I were to ask you what's limiting your growth, you'd likely tell me, “Traffic. If we had more traffic, we'd make more sales. What we need is more traffic.” But traffic is rarely the problem. It's simply the byproduct of a problem you haven't been able to see. These […]

Read | Listen | Download (right click to save)

The Women In Our Lives

April 23, 2007

The Women In Our Lives I owe my optimism to my mother, a single parent whose ironclad confidence kept my sister and I from ever suspecting how poor we really were. We felt like Mom could do anything. She made us feel like everything was going to be okay. And amazingly, it was. I owe […]

Read | Listen | Download (right click to save)

What Makes Jack a Dull Boy?

April 16, 2007

What Makes Jack a Dull Boy? Filippo Beccari is an Italian dance teacher a long way from home. Hoping to enrich the lives of 62 orphans, he visits the orphans daily and encourages them to move to the music as he hums or plays. The year is 1773. Three years later Paul Revere rides through […]

Read | Listen | Download (right click to save)

Drifting, Surfing, Drowning and Sailing

April 9, 2007

Drifting, Surfing, Drowning and Sailing In Puddles, Swamps, Wells and Oceans About 10 months ago Mike Metzger flew from Clapham Institute in Annapolis to spend a day with us in Austin. “You meet 4 kinds of people on the ocean of life,” Mike said. “Those who drift just go with the flow. The wind and […]

Read | Listen | Download (right click to save)

When Knowledge Isn't Enough

April 2, 2007

When Knowledge Isn't Enough Looking to make a change? Remember: transformation happens experientially, not intellectually. We often receive instruction and agree, “I see what you're saying,” but seldom do we actually do the thing we learned. We just agree with it in our minds. This is a problem. Daniel J. Boorstin said, “The greatest obstacle […]

Read | Listen | Download (right click to save)

Money and Art

March 26, 2007

Money and Art A Wizard Academy Field Trip She judged us one-by-one as we entered the building. Chin held high, she looked down the ridgeline of her nose like she was sighting along the barrel of a gun. A quiet sniff let us know she did not approve. I hope to God she doesn't know […]

Read | Listen | Download (right click to save)

Do Your Words Make Music?

March 19, 2007

Do Your Words Make Music? Let's Look at Magnetic Meter Modern schools teach Journalism and Creative Writing. Study Journalism and you'll write ads that are informative. Study Creative Writing and you'll write ads that entertain. But neither is likely to persuade. Only one school of writing always1. introduces a new perspective,2. causes readers to feel […]

Read | Listen | Download (right click to save)

The Faded Color of Empty Words

March 5, 2007

The Faded Color of Empty Words Advertising isn't working like it did a few years ago. You've noticed this, right? Most advertisers are convinced that technology is to blame. TV advertisers will tell you that TiVo and her sister Digital Video Recorders are blocking their television ads. But according to a recent report released by […]

Read | Listen | Download (right click to save)

10 Unusual Ways to Advertise

February 26, 2007

10 Unusual Ways to Advertise Are you a one-person company with a lunch-money ad budget? Good News: Time and money are interchangeable. You can always save one by spending more of the other. When money is tight, spend time.(If you don't have any money AND you don't have any time, then you're spending your time […]

Read | Listen | Download (right click to save)

Will You Embarrass Yourself?

February 19, 2007

Will You Embarrass Yourself? Are you anxious to look foolish in front of others? Will you happily submit yourself to ridicule? Are you willing to do a thing badly until you've learned to do it well? Probably not, unless you're the one in five hundred who has what it takes to succeed. “Only those who […]

Read | Listen | Download (right click to save)

Be For What Is

February 12, 2007

Be For What Is My friend and fellow Worthless Bastard Brett Feinstein occasionally quotes his business partner, Jamie, as saying, “Be for what is.” I think I understand what Jamie is saying. There are basically two ways of seeing:1. the way things ought to be.2. the way things are. Do you find yourself moaning about […]

Read | Listen | Download (right click to save)

Language of Shadow and Silence

February 5, 2007

Language of Shadow and Silence Silence is a language of context. White space is silence in print ads.Visual saturation is its opposite. Shadow is another language of context. Silence is seen and shadows are heard in the dim-light quiet of the printed word: We had come home. We had discussed whether to go out for […]

Read | Listen | Download (right click to save)

Thought Particles On Broadway

January 29, 2007

Thought Particles On Broadway You're deeply unhappy with the way things are, but you're not quite sure what to change or who to blame. Depression is the name we give to unfocused anger. Grief is the name we give to Anger + Sorrow.Cruelty is the name given to Anger + Joy.And Envy is Anger + […]

Read | Listen | Download (right click to save)

Peter Pan and Superman

January 22, 2007

Peter Pan and Superman Glance at the headline above and you think, “Imaginary characters.” Add angels to that list and the category will blur to “Characters who do good” if you're a believer in angels, but will remain unchanged if you consider them to be imaginary. Change it to read “Peter Pan, Superman, Angels and […]

Read | Listen | Download (right click to save)

Symbolic Thought: the Secret to Selling

January 15, 2007

Symbolic Thought: the Secret to Selling As we learned in last week's memo, a person can't imagine a personal future without assembling it from stored memories of their past. This means your customer will better understand the new and different when you relate it to the old and familiar. To do this, you must employ […]

Read | Listen | Download (right click to save)

How to Create a Different Future

January 8, 2007

How to Create a Different Future We do not remember days. We remember moments. The secret to creating a different future is to remember a different past. Literally. What do you remember about your past? Do you remember the pain? The frustration? The injustice? Unless you want to live these things again, you need to […]

Read | Listen | Download (right click to save)

Method or Madness?

January 1, 2007

Method or Madness? Sorting my email, I came upon a survey sent to me by an acquaintance: I'm about to change the name of my company from The Success Clinic to something else, and I need your help to find the best name. Which of these do you like best? ____ Academy of Success and […]

Read | Listen | Download (right click to save)

A Memory of Life

December 25, 2006

A Memory of Life I still don't know his last name. Gille arrived from Michigan in a small jar with his photograph on the lid. His friend had sent an email to Chapel Dulcinea asking if we'd be willing to launch some of Gille's ashes into the breeze that always blows there. We replied we'd […]

Read | Listen | Download (right click to save)

I Am Sleep

December 18, 2006

I Am Sleep When Too Bigwedges into a head too small,When Too Hardcrowds into a life too soft,When Too Muchhas happened to make sense of it all,I am Sleep. Let me do my work. – Roy H. Williams Have you ever been confronted with an idea Too Big, a circumstance Too Hard, or a series […]

Read | Listen | Download (right click to save)

Souls of Cities

December 11, 2006

Souls of Cities I've created ads for local businesses from coast to coast for nearly a quarter century and I've studied the population of every place for which I've written ads; more than 100 towns in all. And I've presented seminars in an additional 92. That's a lot of travel. And I've noticed that cities […]

Read | Listen | Download (right click to save)

Why We Buy

December 4, 2006

Why We Buy Happiness rarely triggers commerce. Unhappiness often does. Purchases are triggered by dissatisfaction with the way things are. We purchase when we have a need, a desire, an itch to scratch. We want to change our condition, our surroundings, our state of mind. We buy because we are dissatisfied. And this dissatisfaction is […]

Read | Listen | Download (right click to save)

Revealing the Vivid Unexpected

November 27, 2006

Revealing the Vivid Unexpected Part One: The Secret of Saying Too Little Suffice it to say that last week's memo had precisely the effect I had anticipated. We'll speak no more about it. I will not dissect my own writing like a formaldehyde frog in the dim light of your monitor. But I will, for […]

Read | Listen | Download (right click to save)

Live Your Crowded Hour

November 20, 2006

  Standing at your bedside, I don’t know if you’re dead or only sleeping. Soon our friends will lay pennies on your eyes to pay Charon for your passage. A silly ritual, our friends will do it anyway. But you were dead long before you died. Something caused life to shrivel in you, bloodless and […]

Read | Listen | Download (right click to save)

Your Customer and You

November 13, 2006

Your Customer and You Your prospective customer has questions about you. Where's the first place they're likely to look for answers? Sadly, your wonderful “Big enough to serve you, small enough to know you” public image probably isn't going to be enough to walk that customer out to their car and drive them to your […]

Read | Listen | Download (right click to save)

Because It Needed to Exist

November 6, 2006

Because It Needed to Exist “Savannah's squares may be public, but they feel private. Their massive, gnarled oaks – dripping with Spanish moss – create an insular mood, not to mention a deep shade… So lazy and calming are these ancient parcels that they act as a narcotic. The temptation is to lose yourself in […]

Read | Listen | Download (right click to save)

Irrational Commitment

October 30, 2006

Irrational Commitment or, Why Did Wizard Academy Build a Free Wedding Chapel? Irrational commitment is a powerful thing. It is the stuff of heroes. Legends live because of it. And like anything powerful, it can be turned toward darkness. But let us look toward the light. Francis Bacon (1561-1626) made a fascinating observation during the […]

Read | Listen | Download (right click to save)

What's with the Name Wizard Academy?

October 23, 2006

What's with the Name Wizard Academy? Are You Guys a Cult, or What? Sigh… We get asked that question a lot. No, we don't have anything to do with witches, warlocks, séances, Harry Potter or Halloween. We're simply a school of the communication arts. Our mission is to improve the creative thinking and communication skills […]

Read | Listen | Download (right click to save)

The Power of PR

October 16, 2006

The Power of PR Advertising is what you buy from the sales department of the media. Public Relations (PR) is what you get from the news department for free. How many ads do you suppose a good news story is worth? Q: Which of the following statements is false? 1. Thomas Edison invented electric light.2. […]

Read | Listen | Download (right click to save)

Refer to an Unseen Action

October 9, 2006

Refer to an Unseen Action A Master's Method for Subtly Surprising Broca Toward the end of last week's Monday Morning Memo I promised, “Next week I'll teach you how to increase the magnetism of a message by referring to unseen action.” Mischievously, I preceded that statement with a subtle example of the very thing. Do […]

Read | Listen | Download (right click to save)

The New Targeting

October 2, 2006

The New Targeting Persona-based writing is the new Targeting. According to what we've seen so far, ads that employ persona-based writing are outperforming yesterday's demo-targeted ads by an average of 81 percent. Website copy, direct mail letters, radio scripts and magazine ads that use persona-based language are pulling buckets of gold from the dwindling rivers […]

Read | Listen | Download (right click to save)

Six Things Explained

September 25, 2006

Six Things Explained Every Nazi believed every other Nazi had character and integrity. Likewise, the Ku Klux Kooks and the Taliban believe themselves to be the high defenders of all that is holy and true. Your judgment of the “character and integrity” of others is rooted in the values you hold to be self-evident or […]

Read | Listen | Download (right click to save)

Heroes, Friends and Personal Pride

September 18, 2006

Heroes, Friends and Personal Pride Will you tell me the truth about yourself if I let you do it from behind a mask? I'm collecting impressions today and I'm willing to share my collected data with you. My hope is that we'll both will get a glimpse into how we measure ourselves, our friends, and […]

Read | Listen | Download (right click to save)

Business Life Cycles

September 11, 2006

Business Life Cycles Are You Embracing Fundamental Change or Incremental Change? Why does every branch of medicine have pediatric specialists? Are kids a different species than adults? In a word, “yes.” According to Dr. David Nichols, “Children are susceptible to different diseases than adults. Their basic anatomy is the same as ours, but they experience […]

Read | Listen | Download (right click to save)

Visual Images vs. Mental Images

September 4, 2006

Visual Images vs. Mental Images A visual image is a simple thing, a picture that enters the eyes. But a mental image is more complex. Assembled in the mind from information real and imagined, mental images are complex composites of sight, sound, taste, touch, smell, opinion and mood, combined with associative memories, both conscious and […]

Read | Listen | Download (right click to save)

Avoiding Ad Speak

August 28, 2006

Avoiding Ad Speak Contrary to popular belief, Americans don't hate advertising. We just hate ads that sound like ads. Do your ads sound like ads? Are you guilty of Ad-speak? Ad-speak is filled with polished words and filtered phrases that deliver no information and have no relevance. Ambiguous claims give Ad-speak a hollow sound. Do […]

Read | Listen | Download (right click to save)

7 Diagnostic Tools for Marketing

August 21, 2006

7 Diagnostic Tools for Marketing Do you feel that something might be wrong with your business but you're not quite sure what it is? Solving the problem is the easy part. The tricky part is getting clarity on exactly what the problem is. Careless doctors treat symptoms. They don't worry about why your head is […]

Read | Listen | Download (right click to save)

Pioneers and Settlers

August 14, 2006

Pioneers and Settlers I was planning to write When Marketing is a Mirage, but that's going to have to wait. Because today I'm hearing the voice of John Steinbeck as he mumbles to his poodle, Charley, and ambles toward his pickup truck: “When I was very young and the urge to be someplace else was […]

Read | Listen | Download (right click to save)

That Glowing Bridge to the Unknown

August 7, 2006

That Glowing Bridge to the Unknown To go from one state of consciousness to another…To move from an old opinion to a new… To travel from ignorance to insightand darkness to light…requires a portal. A portal is a transitionary device of sight or sound that functions as a sort of third gravitating body between the […]

Read | Listen | Download (right click to save)

String Theology

July 31, 2006

String Theology Quantum Mechanics and General Relativity are both accepted as scientific fact even though they’re mutually exclusive. Albert Einstein spent the second half of his life searching for a unifying truth that would reconcile the two. Einstein was searching for String Theory. It not only reconciles General Relativity to Quantum Mechanics, but it reconciles […]

Read | Listen | Download (right click to save)

Doing My Happy Dance

July 24, 2006

Doing My Happy Dance Last Thursday the Wall Street Journal published a story about a new book written by two of our faculty members, hinting strongly that if the biggest advertising agencies on Madison Avenue would just buy a copy and read it, they would find the answers to all the questions that have eluded […]

Read | Listen | Download (right click to save)

How Often Should I Change My Ads?

July 17, 2006

How Often Should I Change My Ads? About 15 years ago I concluded that a medium-impact broadcast ad should be replaced only after the typical listener has heard it at least 12 times, and a low-impact ad should be replaced after achieving a frequency of 20. I arrived at these conclusions by carefully monitoring the […]

Read | Listen | Download (right click to save)

Persona Based Selling

July 10, 2006

Persona Based Selling We buy what we buy to remind ourselves and tell the world around us who we are. “Nothing is so powerful as an insight into human nature, what compulsions drive a man, what instincts dominate his action, even though his language so often camouflages what really motivates him. For if you know […]

Read | Listen | Download (right click to save)

Where Do They Bury the Rascals?

July 3, 2006

Where Do They Bury the Rascals? Colorful and interesting people surround you in life, but in a graveyard, everyone becomes boring: “John Smith. Devoted Husband, Loving Father.” That's it? That's a life remembered? Where do they bury the interesting people? Where do they bury the reckless daredevils and tender poets and seductive femmes fatale? Where […]

Read | Listen | Download (right click to save)

The Image and The Actual

June 26, 2006

The Image and The Actual Each letter of the alphabet represents a phoneme, a tiny sound that joins with other tiny sounds to make the more complex sounds we call words. Words are mere shadows cast by ideas. But the ideas they represent are real. Numerals are images of amounts. But the amounts they represent […]

Read | Listen | Download (right click to save)

Will You Do It?

June 19, 2006

Will You Do It? “Twenty years from now you will be more disappointed by the things that you didn't do than by the ones you did do. So throw off the bowlines. Sail away from the safe harbor. Catch the trade winds in your sails. Explore. Dream. Discover.” – Mark Twain “I too have had […]

Read | Listen | Download (right click to save)

New Things to Get Excited About

June 12, 2006

New Things to Get Excited About BANG. Jeffrey and Bryan Eisenberg's new book hits the shelves of every bookstore in America today. Waiting for Your Cat to Bark? Well, are you? Many of you have heard me speak about society's 40-year pendulum and how we're currently in the middle of a 6-year transition from an […]

Read | Listen | Download (right click to save)

Pregnant with America

June 5, 2006

Pregnant with America The most famous quote attributed to Alexis de Tocqueville is, “America is great because she is good, and if America ever ceases to be good, she will cease to be great.” Strangely, Tocqueville never said it. He did, however, make a number of astounding pronouncements and predictions. Alexis de Tocqueville, that 25 […]

Read | Listen | Download (right click to save)

Lenny the Misfit

May 29, 2006

Lenny the Misfit Caterina dumps baby Lenny on her boyfriend, then moves to town and gets married to someone else. Neither Lenny's father nor his mother is willing to give Lenny their family name, so he is known only by the name of the mountain under whose shadow he was born: Lenny Albano. An unwanted […]

Read | Listen | Download (right click to save)

Pricing, Value, and Salability

May 22, 2006

Pricing, Value, and Salability Business Proverbs for Business Owners Pricing – If you're not worried that you're pricing it too cheap, you're not pricing it cheap enough. That's the best advice I can give you about Pricing in a single sentence. Never ask, “How much might someone be willing to pay for this?” Ask instead, […]

Read | Listen | Download (right click to save)

The Four Faces in Every Store

May 15, 2006

The Four Faces in Every Store “You can be anything you want to be,” was once the anthem of America. But we seem to have twisted that sunlit dream into a shriveled demon that whispers, “Hurry, hurry, hurry and you can be everything you want to be.” Too much to do, too little time. Tossed […]

Read | Listen | Download (right click to save)

Will You Change Your Little Corner?

May 8, 2006

Will You Change Your Little Corner? Nehemiah is a book of the history of the Jews. Have you ever read it? 450 BC – It is the time of Socrates, just a few years before Plato, Aristotle, and Alexander the Great: Nehemiah is a government worker who becomes distressed with the way things are and […]

Read | Listen | Download (right click to save)

A Very Interesting Ad

May 1, 2006

A Very Interesting Ad The doctor's waiting room glowed with old magazines. As I stood there amidst this strange illumination, I noticed an ad for IBM Consulting that featured an executive woman peering thoughtfully into the distance. In the foreground hung the three questions that haunt every business that has ever achieved success: How do […]

Read | Listen | Download (right click to save)

Sleep Is The New Sex

April 24, 2006

Sleep Is The New Sex “Men think about it every seven seconds or so. Women romanticize it. Teenagers yearn for the weekends, when they might get a little of it… Sleep is the new sex.” – Susan A. Nielsen, journalist for The Oregonian The National Sleep Foundation has confirmed what you've long suspected: Americans aren't […]

Read | Listen | Download (right click to save)

The Cashier Con

April 17, 2006

The Cashier Con I've noticed a disturbing trend. Maybe you have, too: Cashiers have become the new pitchmen. The old pitchman came to your door and knocked. He sold encyclopedias or vacuum cleaners or miracle soap. Whatever. But you were trapped by your own politeness. You couldn't think of a way to get rid of […]

Read | Listen | Download (right click to save)

Next Page»
«Previous Page

Email Newsletter

Sign up to receive the Monday Morning Memo in your inbox!

Download the PDF "Dictionary of the Cognoscenti of Wizard Academy"

Random Quote:

“If the newspaper is printed and no one sees your ad in it, was it really there? If the radio is playing, but no one hears your ad…”

-

The Wizard Trilogy

The Wizard Trilogy

More Information

  • Privacy Policy
  • Wizard Academy
  • Wizard Academy Press

Contact Us

512.295.5700
corrine@wizardofads.com

Address

16221 Crystal Hills Drive
Austin, TX 78737
512.295.5700

The MondayMorningMemo© of Roy H. Williams, The Wizard of Ads®