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The Monday Morning Memo

Are You a Manager or a Leader?

September 26, 2022

| Download
https://podcasts.captivate.fm/media/97e45a0a-6e5f-464a-8c16-82347565b746/MMM20220926-AreYouAManagerOrALeader-converted.mp3

Eighty-eight percent of the Fortune 500 companies that existed in 1955 are gone. Poof.

Half of them withered because they had a manager in the role of CEO when they desperately needed a leader. The other half were destroyed by a leader when a manager could have held the company together and grown it incrementally.

The most important role of a board of directors is to know when their company needs a leader and when it needs a manager.

Managers prefer incremental change, evolution.
Leaders prefer exponential change, revolution.

Managers guard the status quo. “If it ain’t broke, don’t fix it.”
Leaders invent new ways of thinking. “If it ain’t broke, break it, so we can create something new.”

Managers prefer a map and a path.
Leaders prefer unexplored territory.

Managers say, “Ready, Aim, Fire.”
Leaders say “Ready, Fire, Aim.” But this isn’t as crazy as it sounds. When shooting a cannon, this is called finding your range.

Managers focus on planning and execution.
Leaders focus on improvisation and innovation.

Managers make organizational charts.
Leaders make messes.

Managers are given authority over others.
Leaders are voluntarily followed by others.

Kodak, Blockbuster, MySpace, General Motors, and General Electric were overwhelmingly dominant in their categories until their Manager-CEO’s fell asleep while guarding the status quo.

Do not think the internet killed K-Mart, Montgomery Wards, Sears, J.C. Penney, or Bed Bath & Beyond. Walmart sells all those same products and they’re still doing fine because they saw the marketplace rapidly changing in August, 2016 and responded by putting visionary leader Marc Lore in charge of Walmart’s US e-commerce operations.

Amazon did $398.8 billion in 2021.
Walmart did $488 billion.

Managers mistakenly think they can lead.
Leaders mistakenly think they can manage.

I know only two men who can perform both functions. Dewey Jenkins is one of them.

If I had written those words during the 10 years Dewey and I worked together, it would have sounded like flattery. But now that he is retired and I have stepped away, I am free to speak the truth.

Good mothers can also perform both functions. Every good mother is a miraculous manager and a visionary leader.

I was raised by an extremely good mother and my sons were raised by another.

Good managers know what to “protect at all costs.” They know what not to change.

Bad managers look only for compliance and conformity, blind to the special abilities that hide within their employees. But good managers see those special abilities and call them to the surface where they can sparkle. A good manager encourages your special ability and uses it to maximum effect, while partnering you with someone who sparkles in the area where you are weak.

When you see a legendary duo, you can be sure that a brilliant manager put them together.

The genius of visionary leaders is that they charge full speed ahead when they see opportunity on the horizon. When they see a storm coming, they steer around it.

Visionary leaders recognize what is no longer working and do not hesitate to change it. Bang. Gone.

If you want to listen to the inner thoughts of visionary leaders and understand how their minds work, there are only two books you need to read.

  1. Sam Walton: Made in America (John Huey and Sam Walton)
  2. Iacocca: An Autobiography (Lee Iacocca and William Novak)

As a special bonus to yourself, take a look at – Where Have All the Leaders Gone? – a slim volume written by Lee Iacocca when he was 82 years old.

I love that book.

And I love you, too.

Thanks for reading my ramblings.

Roy H. Williams

Six times a year, Jonathan Dahl produces a magazine that reaches 1.8 million global executives and business owners. He also publishes a weekly online newsletter that has gets more than 3.5 million annual page views. Jonathan generates dazzling corporate content for a privately held consulting firm. “Whether your company has 5 employees or 5,000,” Jonathan says, “you need to be generating regular articles and blog posts that showcase your values, how you operate, and how today’s trends relate to you, your business, and your customers.” Roving reporter Rotbart is back on the job and he’s looking refreshed and happy and young! Woo-hoo! It’s time for MondayMorningRadio.com!

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Random Quote:

“Whenever there’s a lot of patterns, a lot of data, A.I. is very good at processing that — certain things like the game of Go or chess. But humans have this tendency to believe that if A.I. can do something smart like translation or chess, then it must be really good at all the easy stuff too. The truth is, what’s easy for machines can be hard for humans and vice versa. You’d be surprised how A.I. struggles with basic common sense. It’s crazy.

You and I know birds can fly, and we know penguins generally cannot. So A.I. researchers thought, we can code this up: Birds usually fly, except for penguins. But in fact, exceptions are the challenge for common-sense rules. Newborn baby birds cannot fly, birds covered in oil cannot fly, birds who are injured cannot fly, birds in a cage cannot fly. The point being, exceptions are not exceptional, and you and I can think of them even though nobody told us. It’s a fascinating capability, and it’s not so easy for A.I.”

- Yejin Choi, a 2022 recipient of the prestigious MacArthur “genius” grant who has been doing groundbreaking research on developing common sense and ethical reasoning in A.I., interviewed by David Marchese, “An A.I. Pioneer on What We Should Really Fear,” NY Times, Dec 21, 2022

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