• Home
  • Memo
    • Past Memo Archives
    • Podcast (iTunes)
    • RSS Feed
  • Roy H. Williams
    • Private Consulting
    • Public Speaking
    • Pendulum_Free_PDF
    • Sundown in Muskogee
    • Destinae, the Free the Beagle trilogy
    • People Stories
    • Stuff Roy Said
      • The Other Kind of Advertising
        • Business Personality Disorder PDF Download
        • The 10 Most Common Mistakes in Marketing
          • How to Build a Bridge to Millennials_PDF
          • The Secret of Customer Loyalty and Not Having to Discount
          • Roy’s Politics
    • Steinbeck’s Unfinished Quixote
  • Wizard of Ads Partners
  • Archives
  • More…
    • Steinbeck, Quixote and Me_Cervantes Society
    • Rabbit Hole
    • American Small Business Institute
    • How to Get and Hold Attention downloadable PDF
    • Wizard Academy
    • What’s the deal with
      Don Quixote?
    • Quixote Wasn’t Crazy
      • Privacy Policy
      • Will You Donate A Penny A Wedding to Bring Joy to People in Love?

Monday Morning Memo

Predictable is Invisible

June 22, 2026

| Download
https://episodes.captivate.fm/episode/687ea5eb-c77c-4b53-961c-e71977098439.mp3

If your message is predictable, your message is invisible.

If your advertising is predictable, your advertising is invisible.

When something never changes, we quit paying attention to it.

But we always pay attention to things that are new, surprising, and different.

What qre you doing for your customers that is new, surprising, and different?

Talk about those things in your advertising.

Most business owners are fearful of making a mistake.

But you cannot do things that are new, surprising, and different

unless you are willing to take a chance.

If you never make mistakes, you’e not taking enough chances.

Take a chance.

Offer your clients a product, a service, a benefit, or a guarantee that surprises and delights them.

The first step is to decide how you will surprise and delight your customers.

The second step requires energy and activities.

Energy and Activities.

Energy to Energize.

Activities to Organize.

Let’s review what we have learned.

ONE: Predictability is Invisibility.

TWO: You will delight your customers with something that is new, surprising, and different.

THREE: Business growth is fueled by energy and activities.

Decide what you will do that is new.

And then do it.

– Roy H. Williams

PS: I have noticed over the years that it is those people who have never accomplished anything of consequence who are always the ones who feel the need to point out what they believe I should be doing differently. I attribute this to their underlying fear of failure. They actually feel that they are doing me a service to warn me when I am doing something that they would fear to do.

MondayMorningRadio: Starting with a single strand of pearls that he purchased for his girlfriend, Jeremy Shepherd has become one of America’s most successful sellers of pearls and pearl jewelry. Intrigued by the pearl business, he became rich in pearls of wisdom as he accumulated a treasure trove of entrepreneurial insights through his successes and his mistakes.

Roving reporter Rotbart credits Jeremy with recognizing a business opportunity and then having the determination to transform himself into one of the industry’s leading experts. If you’re looking for profit-making advice that has real luster, Jeremy’s insights glow with it.

Pearls of wisdom are free today – and on the way – at MondayMorningRadio.com

Email Newsletter

Sign up to receive the Monday Morning Memo in your inbox!

Download the PDF "Dictionary of the Cognoscenti of Wizard Academy"

Random Quote:

“This is a place of mystery, Daniel, a sanctuary. Every book, every volume you see here, has a soul. The soul of the person who wrote it and of those who read it and lived and dreamed with it. Every time a book changes hands, every time someone runs his eyes down its pages, its spirit grows and strengthens. This place was already ancient when my father brought me here for the first time, many years ago.”

- Carlos Ruiz Zafon, Shadow of the Wind p. 5-6

The Wizard Trilogy

The Wizard Trilogy

More Information

  • Privacy Policy
  • Wizard Academy
  • Wizard Academy Press

Contact Us

512.295.5700
corrine@wizardofads.com

Address

16221 Crystal Hills Drive
Austin, TX 78737
512.295.5700

The MondayMorningMemo© of Roy H. Williams, The Wizard of Ads®