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The Monday Morning Memo

Avoiding Ad Speak

August 28, 2006

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https://podcasts.captivate.fm/media/cf8b0173-04e4-4d23-9cd7-5be83dd1a11a/MMM060828-AvoidingAdSpeak.mp3

Avoiding Ad Speak

Contrary to popular belief, Americans don't hate advertising.

We just hate ads that sound like ads.

Do your ads sound like ads? Are you guilty of Ad-speak?

Ad-speak is filled with polished words and filtered phrases that deliver no information and have no relevance. Ambiguous claims give Ad-speak a hollow sound.

Do your ads mention your superior service, your friendly staff, or name the number of years you've been in business?

Let me know how that works out for you.

A meaningless statement remains meaningless no matter how often it's heard. Repetition has become a blunt instrument. Top of Mind Awareness isn't enough anymore. Today's customer expects meaningful information and lots of details.

Have you heard of this new thing called the internet? It's giving people new expectations. It's allowing them to become their own expert. Knowledge lies anxious at their fingertips. Gloss over the truth in your advertising and you'll quickly be dismissed as a poser.

I apologize if that last paragraph seemed hateful or rude, but the truth is I'm exhausted, bone-weary from wrestling with advertisers who have no real message and want to compensate for it by “targeting the right customer.”

Writing good ads is easy when you have something to say. Do you have something to say? Something we don't already know? Something that matters?

We're only 8 months into it, but 2006 has already marked itself as a pivotal year, a year we'll never forget. With ever-increasing frequency, we're seeing ad campaigns stumble and fail because they carry no real news to the customer.

But advertisers whose ads brim with things that matter are enjoying record growth.

Time is currency. Information is power.

Don't ask the public to give you their time and and then give them nothing in return. Pay them for their time by giving them relevant information in your ads.

The future of your business depends on it.

Roy H. Williams

Message development begins with Frosting and Seussing, Monet and Frank, as taught in the Magical Worlds Communications Workshop. But have you examined your message through the 3 lenses of Newtonian reality, Personal reality, and Objective reality? It's much easier to connect to the personal realities of others when you
(1.) have a working knowledge of Portals, and
(2.) are conversant in the languages of Color, Shape, Symbols and Sound, and
(3.) know how to successfully choose Phonemes and place 3rd Gravitating Bodies in your message.
Did I mention that none other than Richard Minsky is coming to help teach the inaugural session of the Advanced Thought Particles Workshop September 12-14? He's so awesome at this stuff that 10 of his creations were purchased for the permanent collection at Yale.

This hyperlink to beta test AmericanSmallBusiness.com has nothing to do with the above paragraph.

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Random Quote:

“There are things in life where the value is precisely in the inefficiency, in the time spent, in the pain endured, in the effort you have to invest.

Most of you, if you were students, wrote essays or something like that as undergraduates, right? Fairly confident to say that nobody’s actually kept them? Nobody re-reads them. In fact, the essays you wrote are totally worthless.

But the value wasn’t in the essay. What’s valuable is the effort you had to put in to produce the essay. Now, what AI essays do is they shortcut from the request to the delivery of the finished good and bypass the very part of the journey which is actually valuable—the time and effort you invest in constructing the essay in the first place.

Similarly, the valuable part of advertising is, to some extent, the process of producing it, not the advertising itself. Because it forces you to ask questions about a business which people mostly never get around to asking: What do we stand for? What’s our function? Who do we appeal to? Who’s our target audience? How do we present ourselves? How do we differentiate ourselves? How do we make ourselves look different and feel valuable to the people who encounter us?”

- Rory Sutherland, Behavioral Scientist

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